We collect information you provide directly to us, including name, email address, phone number, company name, and project details when you contact us or use our services. We also collect technical information such as IP address, browser type, and device information through cookies and analytics tools.

We use collected information to provide and improve our services, communicate with you about projects, send service updates and marketing communications (with your consent), analyze usage patterns, prevent fraud and ensure security, and comply with legal obligations.

We do not sell your personal information. We may share information with service providers who assist in our operations (hosting, analytics, email services), legal authorities when required by law, business partners with your explicit consent, and potential buyers in case of business sale or merger (with prior notice).

We implement industry-standard security measures including SSL encryption for data transmission, secure servers with regular security audits, access controls and authentication, regular backups and disaster recovery plans, and employee training on data protection. However, no method of transmission over the internet is 100% secure.

You have the right to access your personal data, request correction of inaccurate data, request deletion of your data (subject to legal obligations), opt-out of marketing communications, withdraw consent for data processing, and request data portability. Contact us to exercise these rights.

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Project-related data is typically retained for 7 years for legal and tax purposes. Marketing data is retained until you opt-out.

We use cookies and similar technologies to enhance user experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Essential cookies are necessary for site functionality and cannot be disabled.

Our website may contain links to third-party websites and services. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing any personal information.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

We may update this privacy policy from time to time. We will notify you of significant changes via email or prominent notice on our website. Your continued use of services after changes constitutes acceptance of the updated policy.

For privacy-related questions, concerns, or to exercise your rights, contact our Data Protection Officer at support@gensoftenterprises.services or write to us at Floor No 2nd, Flat No.9 & Flat No.11, Mohan Garden Area, Block R-1, Hastsal Road, Uttam Nagar, Hastsal, South West Delhi, Delhi - 110059, India.