Terms of service

By accessing and using Gensoft Enterprises' services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Gensoft Enterprises provides custom software development, cloud solutions, mobile app development, IT consulting, database design, and security services. All services are subject to availability and may be modified or discontinued at any time without prior notice.

Clients are responsible for providing accurate project requirements, timely feedback, necessary access credentials, and payment as per agreed terms. Delays caused by client non-cooperation may result in project timeline extensions and additional charges.

Upon full payment, clients receive ownership of custom-developed code and deliverables. Gensoft Enterprises retains rights to pre-existing code, frameworks, libraries, and methodologies. We reserve the right to showcase completed projects in our portfolio unless otherwise agreed in writing.

Payment schedules are defined in individual project agreements. Typical structure: 30% advance, 40% at milestone completion, 30% upon final delivery. Late payments may incur interest charges of 1.5% per month. Services may be suspended for overdue payments exceeding 15 days.

Timelines are estimates based on project scope and client cooperation. Delays caused by scope changes, late feedback, or external dependencies may extend delivery dates. We commit to transparent communication regarding any timeline adjustments.

We warrant that services will be performed professionally and in accordance with industry standards. However, we do not guarantee uninterrupted or error-free operation. Our liability is limited to the amount paid for the specific service in question.

Both parties agree to maintain confidentiality of proprietary information shared during the engagement. This obligation survives termination of the agreement. We implement industry-standard security measures to protect client data.

Either party may terminate the agreement with 30 days written notice. Upon termination, client pays for all work completed to date. Gensoft Enterprises will deliver all completed work and return client materials within 15 business days.

Any disputes arising from this agreement shall first be attempted to be resolved through good faith negotiation. If unresolved, disputes shall be subject to arbitration in Mumbai, India, under Indian Arbitration and Conciliation Act, 1996.

Gensoft Enterprises reserves the right to modify these terms at any time. Clients will be notified of significant changes via email. Continued use of services after modifications constitutes acceptance of updated terms.

These terms shall be governed by and construed in accordance with the laws of India. Any legal action must be brought in the courts of Mumbai, Maharashtra, India.

Gensoft Enterprises is owned and operated by Mr. Tarun. All business decisions, service agreements, and legal responsibilities are under his authority. For ownership-related enquiries, please contact us directly at support@gensoftenterprises.services.